Office Assistant

Job Description

Office Assistant

Job Description:

Louisiana Pond Management is a fast-growing company looking for a reliable, organized, and friendly Office Assistant to support our team and help keep our office running smoothly. This is a key support position where no two days are exactly the same — perfect for someone who enjoys variety and being helpful to others. Candidate must be a motivated self-starter, with a willingness to learn & grow.

Office experience, people skills, communications/writing and continuing education are required. This is a full-time position with health insurance & an employer-matched IRA. Salary will be based on experience, growth, and acquiring skill sets relevant to the company.

• Prepare, organize, and maintain physical and digital files & records
• Answer and direct incoming phone calls and emails in a professional manner (conversation control, educating, listening, presenting)
• Provide support with tasks in Quickbooks/Jobber as needed (updating pricing, invoicing, receiving payments, etc.)
• Receive and verify incoming deliveries and supplies
• Perform general office duties: photocopying, scanning, data entry
• Assist other departments and team members with administrative tasks as needed
• Help maintain a clean, organized, and welcoming office environment

• High school diploma or equivalent (some college preferred)
• 1–2+ years of administrative, receptionist, or office support experience
• Proven customer service experience handling incoming phone calls, including answering inquiries, resolving basic issues, and maintaining a positive caller experience
• Excellent customer service attitude
• Proficient in Microsoft Office (especially Word, Excel, Outlook)
• Excellent time management skills and ability to prioritize multiple tasks
• Excellent verbal and written communication skills
• Strong punctuality, problem-solving and organization skills
• Strong attention to detail

• Experience with basic Quick Books, invoicing software, or CRM systems
• Basic knowledge of office equipment (printers, scanners, multi-line phones)
• Proficiency with Jobber (or similar field service software) is a plus, but full training will be provided.
• Long work history

* Because of the financial nature of the position, you will be required to submit a background check prior to hiring.

Schedule:

8:30-4:30 Monday - Friday