NPMD Patient Care Coordinator ​/ Office Assistant

Patient Care Coordinator / Office Assistant Job at NPMD in Los Angeles

Pay: $20 per hour.
Location: Los Angeles / Encino area.
Schedule: Full-time or part-time, depending on clinic needs and applicant availability.

NPMD is hiring a flexible patient care coordinator and office assistant who can help with phones, referrals, records, scheduling, follow-up, and everyday office problem solving. This is a strong fit for an all‑around person who likes keeping a busy clinic organized.

This is a $20 per hour in‑person patient care coordinator/office assistant job with the NPMD clinic team in the Los Angeles / Encino area.

Patients often need help connecting the pieces of a visit: appointments, records, calls, referrals, paperwork, and follow‑up. A strong coordinator helps prevent dropped details and gives the office a more reliable rhythm.

• Answer calls, organize messages, and route patient requests to the right team member.
• Support appointment scheduling, confirmations, reminders, and follow‑up tasks.
• Help organize referrals, forms, incoming records, outgoing records, and patient documentation.
• Track open office tasks so patients and staff are not left guessing about next steps.
• Coordinate between front desk, medical assistants, providers, and administrative leadership.
• Assist with scanning, filing, supplies, intake packets, and general office workflow.
• Use respectful communication with older adults, caregivers, families, and clinical staff.

• Open patient tasks are tracked and followed through.
• Messages are clear enough for the clinical team to respond without chasing details.
• Referrals and forms are organized and easy to find.
• The front office feels calmer because small issues are handled before they become bigger ones.

• Medical office, patient coordination, front desk, administrative, or customer‑service experience preferred.
• Strong organization, follow‑through, and written communication.
• Comfort with computers, phones, email, documents, and EHR or office systems.
• Ability to handle sensitive information with professionalism and discretion.

• Experience with referrals, authorizations, records, or healthcare scheduling.
• Bilingual language skills helpful.
• Comfort helping older adults, caregivers, and families navigate practical next steps.

Helpful skills include patient coordination, referral tracking, scheduling, records organization, phone communication, EHR use, and careful follow‑up.

This is an in‑person medical‑office position supporting the NPMD clinic team and older adults, families, and patients in the Los Angeles area. The right person is dependable, calm under pressure, respectful with patients, and comfortable switching between front‑office, back‑office, and patient‑support tasks when the day requires it.

This position pays $20 per hour. Schedule options may include full‑time or part‑time shifts based on clinic coverage needs. Final schedule, start date, and any additional benefits or training details are reviewed during the interview process.

Use the application form on this page and include your resume. In your application, briefly mention the role you are applying for, your availability, and any medical‑office, front‑desk, patient‑care, phlebotomy, medical assistant, or customer‑service experience that may fit the position.

All Seniors Foundation is an equal‑opportunity employer and supports inclusive hiring. Applicants from all backgrounds are encouraged to apply. Bilingual English/Spanish, Armenian, Russian, Hebrew, Korean, Farsi, Mandarin, or other Los Angeles‑area language skills are helpful but not required unless stated for a specific role.