Administrative Assistant

Showroom Host / Administrative Assistant

About Astek:

Astek is a leading provider of innovative wallcovering, digital printing, and signage solutions, serving clients worldwide across industries such as hospitality, architecture, interior design, retail, and film. Our professional in-house design studio and an extensive portfolio of large-format UV digital printers enable us to deliver exceptional print and design services.

With a commitment to quality, creativity, and customer service, we stand out in a competitive marketplace. Our design team works with ingenuity and skill, developing in-house collections and custom projects that transform spaces. From large-scale printing to on-demand routing, our technical expertise and advanced equipment bring visions to life. Our cutting-edge technology allows us to print on a wide range of substrates, achieve precise color matching, and produce high-resolution prints at remarkable speeds without compromising quality.

At Astek, we are dedicated to pushing the boundaries of design and print, ensuring that every project meets the highest standards of craftsmanship and innovation.

Position: Showroom Host / Administrative Assistant

The Showroom Host / Administrative Assistant is a versatile support position that works closely with multiple departments s role helps support the day-to-day needs of the showroom, clients, Project Management, Customer Service, Sales, and Sample teams.

The ideal candidate is professional, personable, highly organized, and comfortable managing multiple priorities in a fast-paced environment. This position is a great fit for someone who enjoys interacting with clients while also providing behind-the-scenes administrative support to keep daily operations running smoothly.

Key Responsibilities:

• Greet and assist clients, designers, vendors, and visitors entering the showroom and provide a welcoming and professional experience.
• Serve as backup coverage for the showroom and assist with day-to-day showroom needs.
• Answer incoming phone calls and direct clients to the appropriate department or team member.
• Assist with client and designer sample requests, including pulling, organizing, labeling, and preparing samples.
• Help maintain an organized, clean, and presentable showroom and sample area.
• Provide administrative support to multiple departments, including Project Management, Customer Service, Sales, and Samples.
• Assist with filing, paperwork, data entry, scanning, and general office organization.
• Help coordinate incoming client requests and ensure they are communicated or routed to the appropriate team member.
• Communicate and collaborate with multiple departments throughout the day to help keep requests and projects moving.
• Assist clients with basic product and sample inquiries and connect them with the appropriate team member for additional assistance.
• Help receive and organize incoming samples, materials, and showroom items.
• Assist with special projects and additional administrative or showroom responsibilities as needed.

Optional Responsibilities:

• Assist with organizing showroom displays, product launches, and new sample materials.
• Help prepare materials for client presentations and showroom appointments.
• Provide additional support to the Sales and Project Management teams during high-volume periods.
• Assist with maintaining showroom product libraries and inventory.
• Support company events, client visits, and showroom presentations as needed.

Qualifications:

• Previous administrative, receptionist, showroom, hospitality, or customer service experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Professional and friendly demeanor with strong interpersonal skills.
• Comfortable interacting directly with clients, designers, vendors, and internal team members.
• Ability to work effectively with multiple departments and different personalities.
• Ability to multitask and prioritize multiple requests in a fast-paced environment.
• Strong attention to detail and follow-through.
• Comfortable answering and directing a high volume of phone calls.
• Basic computer skills, including email, Microsoft Office, and the ability to learn internal software and systems.
• Ability to work independently while also being a strong team player.
• Dependable, proactive, and willing to step in where assistance is needed.
• Interest in interior design, wallcovering, architecture, or the creative industry is a plus.

Benefits & Perks:

• Medical, dental, vision, and life insurance
• Paid accrued vacation and holidays
• 401(k) with company match
• Dog-friendly workplace
• Catered holiday parties

Salary Range: $22-$26.00 per hour

Job Type: Full-time, in-office.

COVID-19 Precautions:

We follow all state, local, and CDC guidelines to ensure a safe working environment.