Program Administrator

The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice-based, and competency-driven learning informed by evidence and best practices.

The USC Suzanne Dworak-Peck School of Social Work seeks a Program Administrator to provide senior-level administrative support and program coordination for the Academic Affairs Office. Reporting to the Director of Academic Affairs, this position coordinates administrative services, faculty support activities, and institutional initiatives that advance the School's academic priorities. The Program Administrator serves as a key administrative resource to faculty, staff, and university partners by facilitating cross-functional collaboration, coordinating projects, supporting compliance with university policies, and ensuring the timely implementation of Academic Affairs initiatives.

Coordinate administrative services and activities that support the Academic Affairs Office, academic programs, faculty, and school leadership. Assist with Academic Affairs new hire onboarding in collaboration with Human Resources and Academic Personnel, ensuring an efficient and compliant onboarding process for faculty and staff. Develop, maintain, and recommend administrative procedures, guidelines, and documentation that promote consistency, efficiency, and effective program administration. Coordinate academic initiatives, administrative priorities, project timelines, and program deliverables to support the successful implementation of Academic Affairs goals.

Monitor administrative activities to ensure compliance with university policies, accreditation requirements, and applicable procedures. Coordinate assigned administrative projects and facilitate cross-functional initiatives that support Academic Affairs priorities. Develop and maintain workflow documentation, training materials, reference guides, and administrative resources that support continuous improvement and knowledge sharing. Serve as a primary liaison between Academic Affairs and university departments, facilitating communication and coordinating collaborative administrative efforts.

Prepare, review, and maintain reports, correspondence, presentations, and official academic and administrative documentation. Monitor project milestones, timelines, and deadlines; coordinate follow-up activities and communicate project status to leadership and stakeholders. Assist with budget planning, purchasing, expense tracking, reconciliation, and financial reporting in accordance with university policies and departmental procedures. Coordinate meetings, committees, faculty activities, and special events, including scheduling, agenda preparation, logistics, documentation, registration, budget coordination, and follow-up.

Research administrative issues, evaluate alternatives, and recommend process improvements that enhance program administration, service quality, and operational effectiveness. Provide functional oversight, training, and work coordination for staff, student workers, and temporary employees, as assigned. Maintain confidential records, databases, and administrative information systems while ensuring data integrity, security, and compliance with university policies. Perform other related duties, special projects, and responsibilities as assigned in support of the mission and objectives of Academic Affairs.

• Bachelor's degree required; master's degree preferred.

• Three to seven years of progressively responsible experience in higher education administration, program administration, project coordination, or a related administrative field.

• Experience supporting faculty affairs, academic administration, or university operations.

• Experience coordinating multiple projects, priorities, and deadlines in a complex academic environment.

• Strong organizational, analytical, written, and interpersonal communication skills.

• Experience with enterprise systems (e.g., Workday, People Soft), Microsoft Office, and project management or workflow tools.

• Demonstrated ability to build collaborative relationships across departments while exercising sound judgment,…