Program Coordinator Assistant, Chicana​/o Latina​/o Student Resource Center

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Job Title
:
Program Coordinator Assistant, Chicana/o Latina/o Student Resource Center

Hourly Rate
:$18.65 per hour; non-exempt classification

Duration
:
Academic Year (Fall/Spring) with the possibility of extension

Work Schedule
:
Up to 12 hours/week (no more than 999 hours per calendar year). Schedule developed with the program coordinators

Training Period
:
Two months with the possibility of extension

General Statement
:

Under the general supervision of a Cross Cultural Center coordinator, the Program Coordinator Assistant provides varied event and clerical support to the University-Student Union (U-SU), Cross Cultural Center (CCC). The Program Coordinator Assistant is responsible for supporting the team in planning, executing, and evaluating CCC programs and events addressing issues of oppression, marginalization, and identity and cultural exploration. The Program Coordinator Assistant supports with the general operations in one of the Student Resource Centers (Asian Pacific Islander, Chicana/o Latina/o, Pan African, and Gender & Sexuality), focusing on issues of importance to the community.

General Duties and Responsibilities
:

• Assists with the development, implementation, promotion, and outreach of culturally focused and cross-cultural relevant programs/events and services;
• Ensures a safe and welcoming environment within the Student Resource Centers;
• Performs other duties as assigned.
• Attends and participates in scheduled CCC Staff meetings, one-on-one meetings with supervisors, and U-SU training sessions;

Required Qualifications:

• Currently enrolled Cal State LA student with a minimum of 6 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
• Willingness to work in an environment emphasizing knowledge and values related to cross-cultural communication and interactions;
• Ability to interact positively and build effective working relationships;
• Strong organizational skills: the ability to prioritize and complete assigned duties and varied tasks;
• Strong interpersonal and intercultural communication skills in a team environment;
• Must be self-motivated, able to adjust to changing workloads, and have some independent judgment;
• Willingness to provide effective customer service via phone, email, and in-person Proficient oral, written, and listening skills;
• Interest in or willing to learn about the concerns, pressures, and inequities of marginalized and minoritized communities.
• Previous customer service experience preferred.
• Adaptability and understanding that schedule adjustments may be needed depending on events and department needs.
• Experience using Microsoft Suites, Canva, other web-based applications and office equipment;

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.