Medical Assistant​/Residency Program Scheduler

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10 days ago Requisition

SUMMARY

Under the general direction of the Program Director, the Residency Program Scheduler is responsible for the coordination and administration of the Central Neighborhood Health Foundation Residency Program’s scheduling activities. This role manages resident and faculty schedules, coordinates rotations, educational activities, conferences, and other program events, and ensures timely communication of scheduling information to residents, faculty, and program leadership. The Scheduler maintains accurate scheduling records, supports coverage and assignment needs, and collaborates with program leadership and institutional stakeholders to ensure schedules align with program requirements, operational needs, and applicable ACGME standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
include but are not limited to the following functions:

• Organize and prioritize a diverse scheduling workload; independently manage multiple assignments with strong initiative, accuracy, and attention to deadlines.
• Develop, maintain, and distribute resident and faculty schedules in coordination with the Program Director, program leadership, and clinical site stakeholders.
• Coordinate resident rotation assignments, clinic schedules, call schedules, conferences, didactic sessions, and other required educational activities.
• Monitor schedules for appropriate coverage, conflicts, availability, and changes; identify and resolve scheduling issues in a timely manner.
• Coordinate schedule changes, substitutions, leave requests, and coverage needs while maintaining accurate and up-to-date scheduling records.
• Communicate schedule assignments, changes, deadlines, and other scheduling-related information to residents, faculty, coordinators, and participating clinical sites.
• Collaborate with clinical departments, faculty, and participating training sites to ensure resident schedules support program requirements and operational needs.
• Maintain scheduling calendars, databases, spreadsheets, and other systems used to track resident rotations, assignments, coverage, and educational activities.
• Assist with maintaining accurate resident and faculty information necessary for scheduling, including rotation requirements, availability, leave, and assignment details.
• Support preparation and maintenance of schedules in accordance with ACGME requirements, institutional policies, rotation requirements, and applicable duty hour and coverage expectations.
• Monitor schedules and related records to help identify potential duty hour, rotation, coverage, or assignment concerns and elevate issues to program leadership as appropriate.
• Assist with the coordination of resident orientation, onboarding activities, meetings, conferences, and other program events that require scheduling support.
• Provide administrative support for program meetings and activities, including calendar coordination, meeting logistics, room or virtual meeting arrangements, and distribution of schedules or materials.
• Maintain confidentiality and comply with HIPAA, ACGME, institutional, and departmental policies and procedures.
• Generate routine scheduling reports and provide accurate scheduling data to program leadership and other stakeholders as requested.
• Maintain organized and accurate electronic and paper scheduling records and documentation.
• Collaborate with the Residency Program Coordinator and other program staff to ensure scheduling activities are integrated with broader program operations and requirements.
• Travel to other clinical or academic sites as needed to support…