Sales Operations Coordinator

Join a High-Performing Team at a Leading Precious Metals Firm

Lear Capital is seeking a highly organized, detail-oriented Sales Operations Coordinator to support the daily operations of our sales organization.

Reporting directly to the Senior Director of Sales, the Sales Operations Coordinator provides hands‑on operational and administrative support to a team of more than 35 sales representatives. The role supports sales reporting, transaction coordination, database maintenance, recruiting coordination, and other day‑to‑day operational needs of the sales organization.

The ideal candidate is highly organized, comfortable working with data and reports, attentive to detail, and enjoys being a dependable operational resource in a fast‑paced sales environment.

Since 1997, Lear Capital has completed more than $3 billion in precious metals transactions for over 100,000 customers and maintains an A+ rating with the Better Business Bureau.

• Support the daily operational needs of a 35+ person sales team.
• Prepare, maintain, and distribute recurring sales performance, activity, and operational reports.
• Update and manage reporting spreadsheets using data from internal systems and databases.
• Track sales activity, pipeline information, performance metrics, incentives, and other operational data.
• Review reporting data for accuracy and investigate discrepancies before reports are finalized.
• Perform accurate data entry and maintain sales and operational records.
• Assist the Senior Director of Sales with reporting, correspondence, scheduling, and administrative coordination.
• Help identify opportunities to improve reporting processes, organization, and operational efficiency.
• Communicate with metals providers to confirm purchases and buyback transactions.
• Assist with trade‑related administrative processes and documentation.
• Maintain accurate transaction information and related records.
• Develop a working knowledge of precious metals products, pricing, and operational procedures.

• Assist with communicating process updates, policy changes, and operational announcements to the sales organization.
• Create and maintain process documentation, SOPs, and sales reference materials.
• Utilize available tools and technology to organize and maintain operational knowledge resources.
• Ensure documentation remains accurate, current, and easily accessible to team members.

• Monitor shared customer‑care communications and respond or route inquiries to the appropriate department.
• Track follow‑up items and escalated issues when necessary.
• Follow up on administrative requests and status updates.
• Provide general administrative support to the Senior Director of Sales and sales organization as needed.
• Maintain a professional, responsive, and service‑oriented approach when interacting with customers and internal teams.

• Assist with initial applicant screening and interview coordination.
• Coordinate candidate assessments, interview scheduling, and related documentation.
• Support new‑hire onboarding and employee offboarding activities.
• Maintain related departmental records and employee information as needed.

• 3+ years of experience in sales operations, financial services operations, transaction support, sales administration, or a similar operational support role.
• Strong Microsoft Excel skills, including experience with formulas, sorting/filtering, data validation, lookups, and maintaining recurring operational reports.
• Excellent organizational and time‑management skills.
• High attention to detail…