Administrative Assistant

Administrative Assistant I

Duration: 2+ months, strong extension possibility is there

Pay Rate: $27/Hr. W2

Work Location:

ONSITE, 3650 McClintock Ave 106, Los Angeles, CA 90089

Work Hours:

8:30 AM–5:00 PM

Dress Code:
Business Casual

Must Have:

• Professional Appearance and Presence:
  Must maintain a clean, polished, and professional appearance at all times. This is a highly visible, student-facing position and requires someone who represents the department professionally.
• Heavy Front Desk
  
  Experience:
  
  Previous experience managing a high-volume, busy front desk is required. Candidates should be comfortable handling multiple responsibilities simultaneously while maintaining excellent customer service.
• Strong Customer/Student Service
  
  Skills:
  
  Must have experience assisting a high volume of individuals in person and over the phone. The candidate should be approachable, professional, patient, and comfortable interacting with students, faculty, staff, and visitors.
• Phone and Inquiry Management:
  Experience answering a high volume of incoming calls, determining the nature of the request, answering general questions, and directing or escalating individuals to the appropriate department or staff member.
• Triage and Prioritization:
  Must be able to quickly assess student questions and needs, determine the appropriate resource or point of contact, and manage competing priorities in a fast-paced environment.

Job Summary:

• Manages front desk operations, answers incoming phone calls, and triages students to ensure they are connected with the appropriate resources or staff.
• Performs a variety of secretarial and administrative duties for an academic or administrative department.
• Prepares and edits correspondence, reports, and related materials and may guide staff responsible for producing these documents.
• Maintains confidentiality and controls access to sensitive information, including student, faculty, and staff records.
• Responds to inquiries and requests for information requiring knowledge of departmental and University policies and procedures.
• Coordinates meetings and events.
• Compiles data for departmental reports.

Minimum Education:

• Associate's degree.
• Combined experience/education may be substituted for minimum education requirements.

Minimum Field of Expertise:

• Secretarial or specialized clerical experience, including some administrative experience.

Additional info:
Royal Street Parking Structure, parking $20.00 per day.