PT Evening Office Coordinator

Job Details

Level: Entry

Job Location:

Clearview Woodland Hills OP - Woodland Hills, CA 91364
Position Type:
Part Time
Education Level: High School
Salary Range: $25.00 - $32.00 Hourly
Job Category:
Health Care

Location:

Clearview Outpatient Woodland Hills

Schedule:

5pm to 9pm on Tuesday, Wednesday, and Thursday

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• 100% Company Paid EAP Emotional Well-Being Support
• 401K with Company Match
• Generous Team Member Referral Program

Compensation Range:

$25.00-$32.00 per hour (depending on licensure, level, and location)

The Office Coordinator provides customer service and support for day-to-day operations of a highly specialized mental health treatment center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, client payment collections, medical records management and quality assurance, facility management, and supporting on-site admissions processes.

Within the organization:
Initiates and maintains frequent and close working relationships with local team members and peers throughout the organization.

Outside the organization:
Initiates and maintains strong professional relationships with clients and families, referral partners and vendors, as needed.

• Greets clients and guests in a warm and welcoming manner.
• Ensures facility is welcoming, tidy, and well maintained.
• Responsible for using Regions One Pass to make these deposits.
• Conducts all medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements.
• Facilitates communications with the Admissions Coordinator and/or Executive Director as needed for each admission.
• Assists with the admissions process, creates client’s medical record, and provides new client orientation.
• Tracks and maintains a variety of reports in a timely and accurate manner.
• Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines.
• Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff.

• Can be relied upon to be at work as scheduled and is rarely absent from work, notifying the supervisor if absent.
• Reads, understands, and adheres to all company policy statements on ethics, conduct, and conflict of interests; adheres to facility policies, procedures, rules, and regulations.
• Maintains positive attitude and acts as a team player with others on the team.
• Attends and completes all trainings within assigned time frames as required by the facility.
• Main point person to check in clients, order meals/supplies, upload receipts, complete admission paperwork, accept deliveries and be available as needed for client supervision.
• Performs other activities as requested, assumes other appropriate operational responsibilities as necessary.
• Provides backup support to the admissions coordinators for inquiries directed to the facility.
• Provides general administrative support, as needed.

Position requires a High School degree or equivalent in combined education and experience, Bachelor’s degree preferred, and a minimum of two years of administrative experience in a behavioral health setting. Must have knowledge of behavioral health terminology and experience with Salesforce CRM or other client relationship management software. Experience working with physicians and therapist, strongly preferred.

• While performing the duties of this job, the employee will be required to communicate with peers/general…