OnBase Workflow Developer and Administrator III

Salary Range: $ (Min.) - $ (Mid.) - $ (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low‑income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low‑income communities and residents and to support the safety net required to achieve that purpose.

The OnBase Workflow Developer and Administrator III designs, develops, and maintains enterprise workflows and administrative functions within the OnBase platform. This position supports health plan payer operations through document management automation, integration, and optimization. The incumbent collaborates with key stakeholders to ensure efficient, secure, and compliant document lifecycle management. Responsibilities include configuring document types, creating Unity Forms, implementing business logic, developing Unity Scripts using C#.NET,

and integrating OnBase with external systems via Representational State Transfer Application Programming Interface (REST APIs). Acts as a Subject Matter Expert (SME), serves as a resource and mentor for other staff.

• Design and develop complex OnBase workflows using OnBase Studio to support business needs across departments.
• Create and manage OnBase document types, keywords, and Auto Fill Keysets (AFKS). Define platform standards, development best practices, naming conventions, and governance frameworks for OnBase use across the organization.
• Administer user and user group configurations, roles, and permissions within OnBase.
• Develop and maintain Unity Forms, data validations, and document import forms.
• Create scheduled jobs for Document Import Process (DIP) and AFKS data loads.
• Develop and implement Unity scripts using C#.NET and integrate OnBase solutions with REST APIs.
• Lead configuration and implementation of Smart Capture, Hot Keys, and App Enabler for automation.
• Collaborate with business teams to analyze process requirements and implement workflow improvements.
• Provide production support, troubleshooting, and maintenance for OnBase systems.
• Partner with internal departments to ensure all development complies with enterprise security, privacy, and regulatory requirements.
• Apply subject matter expertise in evaluating business operations and processes. Identify areas where technical solutions would improve business performance. Consult across business operations, provide mentorship, and contribute specialized knowledge.
• Ensure that the facts and details are correct so that the program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provide training and recommend process improvements as needed.
• Perform other duties as assigned.

Bachelor's Degree in Computer Science or Related Field.

In lieu of degree, equivalent education and/or experience may be considered.

Master's Degree in Information Technology or Related Field.

Required:

• At least 5 years of experience working with Hyland OnBase development, workflow design, and administration.
• Experience integrating OnBase with external applications using APIs.

Preferred:

• Healthcare payer or regulated industry experience.
• Experience with Smart Capture, App Enabler, and enterprise data integration tools.

Required:

• Proficient in Hyland OnBase Workflow Studio, Unity Forms, C#.NET scripting, and system administration.
• Strong understanding of document management principles, automation, and security compliance.
• Excellent verbal, written communication and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Ability to produce deliverables and tasks on time.
• Excellent analytical and problem‑solving skills.
• Advanced C#.NET scripting and automation skills.

Required:

Hyland Certified OnBase Administrator (OCA)

Hyland Certified Workflow Developer (OCWFD)

Hyland OnBase training in workflow and administration modules.

Advanced OnBase integration and API training.

Light

Availability required during standard business hours (8:00 AM to 5:00 PM) and during deployments or production support windows, including weekends if needed.

The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program
• Volunteer Time Off (VTO)