Account Coordinator

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About the Role

Account Coordinators are the backbone of the Account Team. They learn and know the agency and client structure, roles of each discipline, and the agency by performing essential organizational functions in conjunction with cross-department team members. They will support Account Managers and Sr. Account Managers across all workflows, supporting the organization of the work, information sharing, and the launch of our creative.

Account Coordinators will develop relationships with all departments, keeping adjacent team members up to speed with status documents, communications, and files. Once ready, Coordinators will drive their own projects with the oversight of their Manager.

You will be encouraged and expected to be intimately familiar with the client's brand, product, and competitors, and will regularly share trend updates to team members for team education. You will be seen as a trusted resource for information and updates by both the internal team and client team, therefore inherent curiosity about marketing, human behavior, creative, production and business is a must.

Account Coordinators will be taught all aspects of creative development, media, production and data analysis for a full experience of .Monks.

Responsibilities:

* Keeps organized folders and project documents on the shared server for all facets of the project, so that finding assets and information is quick and intuitive

* Lead assignments with oversight from Account Manager(s), partnering with cross-department leads to ensure work stays on schedule and on brief

* Build client relationships through executional excellence and communication

* Coordinates agency and client schedules and sends meeting invites

* Ensures that all materials are prepared in advance for both internal and client meetings

* Takes detailed client meeting notes and distributes a meeting recap, reviewed by team stakeholders, within 24 hours

* Books conference rooms, tests equipment in advance and ensures meeting tech is prepared and distributed

About You

The essentials:

* Self-motivated, proactive, and highly organized with a positive attitude and growth mindset

* Strong team player with exceptional attention to detail and the ability to manage multiple tasks simultaneously

* Excellent communication skills-clear, concise, and persuasive in both written and verbal formats

* Ability to work independently and willingness to take assignments readily

* Strong interpersonal skills to foster optimal department and client relationships

* Basic understanding of social platforms and paid social media best practices is a bonus

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.

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What We Offer

Benefits

* Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!

* Generous PTO and 15 company-wide holidays

* 401k with company contribution

* Paid parental leave

* Work-life balance with an emphasis on personal well-being

* Career growth in a disruptor space & entrepreneurial opportunities within the Monks network

* A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.

Monks, Cultura.

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* Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the…