Associate, Program Leadership

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* Job Description:

** We’re looking for a strategic and operationally-minded
** Associate
* * to join the Program Leadership team within dentsu’s New Stream Media (NSM) group. This role is ideal for someone who thrives in a fast-paced agency environment and enjoys working at the intersection of program management and business operations.

As part of the team that helps clients build and scale
** Retail Media Networks (RMNs)
** from the sell side, you’ll play a critical role in supporting dentsu Media/Monetization Leads in running key accounts, with billing as your main focus area. You’ll also collaborate with cross functional teams on internal agency operations related to campaign billing and lead the project management of client-specific projects as needed.
** Key Responsibilities
**** Account Billing / Client Program Leadership / Internal Oversight
*** Build and maintain billing spreadsheets with formulas to QA billable amounts and ensure invoice accuracy.
* Export and reconcile data from Salesforce to support billing and revenue tracking.
* Collaborate with Account Management, Activation, and Finance to resolve discrepancies, manage billing exceptions, and support month-end close.
* Maintain organized billing documentation and audit trails to support internal controls, accurate revenue recognition, and revenue-share forecasting
* Partner closely with the Media/Monetization Lead to manage day-to-day account operations on specific client work.
* Own meeting planning, scheduling, and workback timelines to ensure smooth execution across work streams.
* Track deliverables and proactively identify risks or blockers to keep programs on track.
* Assist in developing operational frameworks and processes that improve team efficiency.
* Serve as a key point of contact for internal teams and client stakeholders.
* Assist in developing operational frameworks and processes that improve team & Client efficiency.
* Contribute to internal initiatives that enhance agency capabilities and service delivery.
* Translate clients' needs into actionable plans and coordinate cross-functional execution.
* Overseeing Revenue Recognition:
Accountable for accurate tracking and reporting of revenue for assigned clients.
* Managing the Legal Review Process:
Overseeing contract reviews, renewals, and compliance with legal requirements for new and existing projects.
* Supporting Implementation of New Projects:
Leading operational setup, onboarding, and rollout of new RMN initiatives and offerings.
* Managing Engagement Renewals:
Facilitating the renewal process for client contracts, including documentation and stakeholder alignment.
** Team Leadership
*** Foster a collaborative and inclusive team culture.
* Document program leadership best practices.
* Keep a pulse on evolving Retail Media industry trends.
** Qualifications
* ** 1+ years of experience in program management, project management, client services, billing/finance, or related fields.
* Experience in retail media, retail, or agency environments preferred.
* Advanced Excel proficiency (XLOOKUP/VLOOKUP, INDEX/MATCH, pivot tables, nested formulas, and error-checking).
* Strong formula-building and analytical skills to validate billable amounts and identify inconsistencies.
* Experience exporting, manipulating, and reconciling data from Salesforce or similar CRM systems.
* High attention to detail, strong organizational skills, and ability to manage multiple billing deadlines.
* Strong organizational skills and excels at keeping multiple complex projects moving forward simultaneously.
* Able to effectively multi-task, prioritize, and manage competing demands across several ongoing initiatives.
* Excellent communication and relationship-building abilities.
* Comfortable working in ambiguous environments and defining new processes.
** Why You’ll Love This Role
*** You’ll be part of a pioneering team helping shape the future of retail media.
* You’ll work with top-tier clients and agency talent on high-impact initiatives.
* You’ll have the opportunity to help evolve a unique role within a growing discipline.
** Additional Information:
** The annual salary range for this position is $39,. Placement within…