Principal Digital Product Manager; Digital Subscriptions & Payments

Principal Digital Product Manager (Digital Subscriptions & Payments)

As a Principal, you are a strategic product leader responsible for a major product line, platform capability, or customer lifecycle segment. You drive multi-team initiatives, shape long-term product vision, and represent product at the executive level. You elevate product thinking across the organization and ensure delivery aligns with business impact.

Essential Functions

• Define and drive strategy for a product group or portfolio with multiple dependencies
• Lead strategic planning and prioritization in partnership with senior product, engineering, and commercial leaders
• Guide the work of multiple product teams, ensuring cohesion, clarity, and accountability
• Deeply understand customer journeys and market dynamics to inform platform evolution
• Track and report business outcomes, adoption metrics, and financial performance
• Coach PMs across teams and help shape the organization's product management discipline
• Represent your product group in steering committees, exec reviews, and roadmap alignment forums

Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field.

5 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, and Abilities

Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.

Strong analytical skills with experience in data interpretation, market research, and business case analysis.

Excellent verbal and written communication skills with experience preparing executive-level presentations.

Proven ability to lead without authority and influence across senior leadership.

Preferred Qualifications: Product leader with deep experience in paid digital products and subscription models; strong in payments, pricing strategy, financial modeling, and cross-functional execution across Product, Engineering, Finance, and Legal. Experience building a scalable Contract-to-Collect capability that enables self-service activation, recurring billing, global payment acceptance, and full subscription lifecycle management.

Additional Details: This position may be located anywhere within the United States excluding Alaska, Hawaii and US territories. Depending on your location, you may be required to work at a Fed Ex Campus location several times per week.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click
here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

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