Account Management Director

Ibotta is seeking a Account Management Director (Individual Contributor) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.

Ibotta is fundamentally changing how the world’s leading advertisers think about performance marketing, and we are looking for data-driven, results-oriented sales and client leaders to join our growing team. We embrace a team-based approach to client partnerships, while working hard to fulfill our mission to Make Every Purchase Rewarding. Our Revenue team is at the forefront of driving efficient incrementality at scale for brands through The Ibotta Performance Network and our direct-to-consumer app and website.

Candidates located in Atlanta (preferred), Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St. Louis may be eligible to work remotely. For candidates based in Denver, Colorado this is a hybrid role requiring three days per week in the office (Tuesday, Wednesday, and Thursday). Candidates must reside in the United States
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• Own a portfolio of Ibotta’s most strategic and complex accounts, serving as the senior point of contact and accountable for delivering against account-specific revenue and retention goals.

• Serve as a strategic advisor for high-value clients, driving end-to-end campaign excellence with direct accountability for revenue growth, retention, and client satisfaction.

• Lead the optimization and expansion of active campaigns, proactively identifying levers to unlock incremental revenue, improve performance, and exceed gross profit targets.

• Co‑own annual account‑level revenue quotas with Client Partners, contributing directly to pipeline development, deal advancement, and renewal/upsell execution.

• Operate with a revenue‑first mindset—managing priorities independently, tracking performance against goals, and proactively seeking out opportunities to close new revenue.

• Translate complex performance data into compelling client narratives that support strategic recommendations, upsell initiatives, and long‑term partnership expansion.

• Develop and present high‑impact campaign recaps and business reviews that clearly demonstrate ROI and create pathways for renewals and larger future investments.

• Foster executive‑level relationships across client organizations, aligning marketing strategies with business objectives to influence larger budget allocations and multi‑quarter commitments.

• Partner cross‑functionally with Client Partners to shape go‑to‑market strategies, align on revenue goals, and ensure seamless execution of growth initiatives.

• Drive proactive whitespace identification and account expansion strategies by leveraging performance insights, competitive intelligence, and collaborative planning.

• Maintain rigorous client engagement rhythms, including executive business reviews and structured communication plans, to ensure alignment and momentum across campaign life cycles.

• Act as a senior escalation point and solutions leader, navigating challenges with speed, accountability, and a "Care More" mindset that strengthens client trust and drives renewals.

• Independently manage forecasting, pipeline health, and performance tracking across your book of business, contributing to strategic planning and quarterly revenue targets.

• Provide informal mentorship to peers and cross‑functional partners through knowledge sharing, account strategy collaboration, and best practice contributions.

• Travel up to 40% to support executive‑level client relationship development, in‑person sales meetings, and industry‑facing opportunities.

• Embrace and uphold Ibotta’s Core Values:
  Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere.

• 7–10 years of experience managing strategic campaigns and enterprise client relationships, with a strong track record of individual quota attainment and client growth

• Bachelor’s degree preferred

• Technical
  
  Skills:
  
  G Suite, Intermediate Excel and PowerPoint; experience with Looker or similar data visualization tools is a plus

• Effective…