AV Events Technician L2

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee‑first, performance‑based culture and for over 25 years, we have a demonstrated history of supporting category‑defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.

Through our key technology partnerships and our people‑first approach, Milestone continues to deliver industry‑leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

The AV Events Team provides comprehensive event support throughout the lifecycle of large‑scale corporate events. Comprising individuals skilled in AV technical pre‑production, equipment recommendations, and live event technical execution, the team is seeking an AV Events Technician to offer ancillary event support services. The role may involve assisting with starting an in‑room presentation, providing dedicated technical support for in‑room AV equipment, and potentially working flexible hours, including after normal business hours or on weekends.

• Act as event production A1 or A2, Graphics, or TD/switching, depending on show needs
• Set up, configure, operate, and facilitate support for event productions
• Possess an advanced understanding of current audio/video standards and equipment
• Serve as the primary point of contact for all audio and video production items for events
• Ensure a well‑produced event for both streaming and event space experience
• Use and follow the run‑of‑show document as a guide for proper show flow
• Partner with other crew members on the execution of elements both before and during shows
• Attend pre‑show production meetings with the crew to review responsibilities
• Ensure testing of all show playback elements for proper playout
• Follow the event content closely to execute with maximum quality
• Be responsible for ensuring that proper audio levels and video feeds for records are precise
• Ability to program and operate switchers, graphics, mixers, microphones, and all ancillary audio gear
• Manage gear configuration upgrades and develop new show elements
• Work with presenters to properly place and track lav microphones
• Prepare, organize, and track handheld microphones and other equipment as needed
• Reset space after events to pre‑production standards
• Communicate with Executive Leadership and corresponding support staff to facilitate high‑profile events
• Work and communicate with clients (called users) and different departments within the company

• Detail‑oriented and motivated self‑starter
• Ability to multitask and prioritize departmental functions to meet deadlines
• Adaptability and ability to work well with varied personalities
• High level of professionalism and ability to be helpful and maintain composure under pressure
• Ability to work independently with minimal guidance but willing to ask the right questions when needed
• Ability to simplify AV technical information or workflows for those unfamiliar with the jargon
• Bachelor’s degree is preferred but not…