Receptionist, Customer Service​/HelpDesk

About Pawfect Shine
Pawfect Shine is a professional pet grooming and wellness service dedicated to providing safe, clean, and reliable care for pets and excellent service to their owners. Our team focuses on creating a welcoming experience while delivering high-quality grooming and pet care services.

We are seeking a friendly and organized Receptionist to serve as the first point of contact for pet owners. This role supports daily operations by managing appointments, assisting clients, and coordinating with grooming staff.

• Greet pet owners and welcome guests upon arrival
• Schedule, confirm, and update grooming appointments
• Answer phone calls and respond to customer inquiries
• Check pets in and out for services
• Process payments and maintain accurate records
• Communicate appointment flow with groomers and bath attendants
• Maintain a clean and organized reception area

• High school diploma or equivalent required
• Previous receptionist or customer service experience preferred
• Strong communication and organizational skills
• Basic computer and scheduling system knowledge
• Ability to multitask in a fast-paced environment
• Comfortable working in a pet-friendly setting

• Competitive hourly pay
• On-the-job training
  
  Employee discounts on pet grooming services
• Supportive team environment
• Opportunities for growth

Job code EX-3

CDB
059E

Job type Full-time

Location —

About the company Pawfect Shine