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Customer Service Rep HelpDesk/Support

Ticketing Call Center Manager

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: UCLA
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading university in California is seeking a Customer Service Manager for their Central Ticket Office Call Center. This role involves overseeing daily operations, managing customer inquiries via phone and email, and ensuring excellent service. The ideal candidate should possess in-depth knowledge of ticketing systems, strong customer service experience, and the ability to handle and resolve complaints efficiently. Work hours are Monday to Friday, 8:00 am to 5:00 pm.
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