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Customer Service Rep Call Center / Support HelpDesk/Support Customer Success Mgr./ CSM

Call Center Customer Service Manager - Ticketing & Ops

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: University of California - Los Angeles (UCLA)
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent educational institution in California seeks a Customer Service Manager for its Call Center. You will oversee daily operations, manage customer inquiries via phone and email, and ensure exemplary service is provided. The ideal candidate should have strong decision-making skills, ticketing system knowledge, and experience in a call center environment. This is a full-time role from Monday to Friday, from 8:00 am to 5:00 pm.
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