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CS Manager, FAN – AI-Driven Retention
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-03-06
Listing for:
Flock
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading safety technology platform is seeking a Growth Customer Success Manager to drive customer retention and expansion. This role requires strong analytical and judgment skills to interpret customer data and execute effective strategies across a diverse customer base. Responsibilities include developing playbooks, conducting signal reviews, and collaborating with cross-functional teams. Ideal candidates will have experience in a SaaS environment, focusing on customer success and lifecycle management, and possess excellent communication skills.
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