Guest Experience Specialist

JOIN US

Drive the future of brand experience in Los Angeles:
We are looking for an Experience Manager (all genders) to engage our community and bring automotive innovation to life.

Use your passion to create moments that inspire – we look forward to meeting you!

PLEASE NOTE:

This is a fully on-site role in LA under a US contract (no remote work). Benefits, PTO, and compensation will be discussed during the process. Valid US work authorization is required (no visa sponsorship).

• Customer
  
  Experience:
  
  Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
• Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
• Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards.
• Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.

• Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
• Deep passion for the automotive industry and premium brand experiences
• Excellent communication skills with a strong focus on service and customer orientation
• Hands‑on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
• Full fluency in English; additional languages are a plus

• PIONEERING IMPACT:
  Shape a next‑generation automotive brand within a high‑visibility, premium environment.
• GLOBAL
  
  COLLABORATION:
  
  Work within a dynamic, international network alongside diverse cross‑functional teams.
• TEAM & CULTURE:
  Collaborative environment with a strong focus on service excellence.