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Bike Tech Support Specialist (Hybrid
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-08
Listing for:
XDS
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
XDS’s X-LAB seeks a customer-focused and technically minded Customer Service Agent to join our growing Support team in Santa Monica, CA. You’ll be a primary contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders, and services.
This hybrid role combines customer service with technical troubleshooting across email, phone, and live chat. You’ll collaborate with Warranty, Warehouse, Product, Engineering, and Support teams to resolve
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