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Guest Experience Specialist
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-12
Listing for:
Hilton
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hilton is seeking a Guest Service Agent in Los Angeles to warmly welcome guests and manage check-in/check-out with precision. You will drive memorable experiences by coordinating with the front desk and other teams to ensure room readiness, accurate billing, and guest satisfaction.
The role emphasizes integrity, leadership, and ownership, with a focus on timely responses to inquiries, special requests, and proactive service. A strong customer focus is essential to uphold Hilton's standards.
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