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Aviation Ground Services Supervisor - Customer Experience

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Unifi Aviation, LLC
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 52000 - 66000 USD Yearly USD 52000.00 66000.00 YEAR
Job Description & How to Apply Below

Unifi Aviation, LLC is seeking a Customer Service Team Lead to supervise a group of passenger service agents at Los Angeles international airport. You will oversee arrivals, check-in, boarding, baggage handling, and resolve customer inquiries with a focus on safety and compliance.

The role requires strong leadership, empathy, and the ability to guide agents through complex situations, including special needs passengers, while maintaining exceptional service standards.

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