More jobs:
Customer Service Team Lead - Hybrid; –Reps
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-24
Listing for:
K
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
K. is seeking a Customer Service Assistant Manager in Los Angeles to lead a 5–7 person phone-based team, splitting time between handling calls and coaching the group.
This hands-on supervisor role serves as a key liaison in the manager’s absence and drives service levels, quality, and customer satisfaction. You will supervise, train, and schedule staff, handle escalations, and contribute to a positive customer-centric culture while maintaining performance metrics and ensuring adherence to shifts
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