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Customer Service Consultant; ‑Shore Elevate Customer Experience

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Satellite Office
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Consultant (Near‑Shore) – Elevate Customer Experience

Access Pay is seeking a Customer Service Consultant (Near-shore) to deliver exceptional support to our salary packaging customers. You will handle general enquiries, provide timely resolutions, and build positive relationships while maintaining professional, friendly service aligned to service levels and NPS targets.

In this role you will record accurate information in SSAMS, perform admin tasks, and contribute to achieving KPIs.

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