Quick Lane Service Advisor; Sunrise Ford of North Hollywood

Job Description

• Real Career Growth If you're great with people, know your way around vehicles, and have a talent for making automotive service easy to understand, this could be the opportunity you've been looking for.

• Great Pay
• Real Career Growth If you're great with people, know your way around vehicles, and have a talent for making automotive service easy to understand, this could be the opportunity you've been looking for.

Sunrise Ford of North Hollywood is a busy dealership with steady customer traffic, strong team support, and plenty of room to grow. We're looking for a Quick Lane Service Advisor who enjoys a fast-paced environment and wants to build a long-term career in the automotive industry.

As a Quick Lane Service Advisor, you're not just the middle person between the customer and the shop. You're the face of the service department and a trusted guide for our customers. You'll help customers understand their vehicle's needs, keep them informed throughout the service process, and build relationships that keep them coming back.

• Welcome customers and guide them through the service process with clear, friendly communication
• Work closely with technicians to ensure repairs and services are completed correctly the first time
• Manage service appointments, schedules, and customer follow-ups
• Keep customers informed and ensure they have a positive service experience
• Build long-term customer relationships based on trust, communication, and reliability

• Experience in automotive service, customer service, sales, or a similar customer-facing role
• Strong communication and problem-solving skills
• A calm, professional approach, especially when things get busy
• A genuine interest in vehicles and the automotive industry
• A willingness to learn and grow

• Consistent Schedule No evenings and no guessing about your schedule. Enjoy a reliable Monday-Friday schedule with a rotating Saturday shift.
• Great Pay: $3,400 per month
• Real Time Off Paid time off and vacation so you can enjoy time away from work.
• Top-Tier Benefits:
  Health and dental coverage for you and your family.
• Real Career Growth:
  We don't just offer jobs; we build careers. Go Auto has a strong promote-from-within culture, giving you opportunities to develop your skills and climb the ladder.
• Learning & Development:
  Access ongoing training, certifications, and Go Auto U to continue developing your career.
• 401(k) Plan for your future with a 401(k) retirement savings program.

Go Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit the EEOC's Know Your Rights notice.