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Student Support Specialist

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Encoura
Apprenticeship/Internship position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Encoura is seeking a dedicated support agent to assist students, faculty, and staff in a fast-paced call center. You will learn and use Amazon Connect and Connect Assistant to resolve inquiries with empathy and precision.

In this role, you will handle high volumes of calls, follow structured call flows, document interactions, and collaborate with teammates on escalations to ensure exceptional service for schools and institutions.

We are looking to fill the Student Support Specialist position at Encoura in United States.

Join us at Encoura as our next Student Support Specialist in United States.

We are currently recruiting a Student Support Specialist for our team in United States.

This is a strong role to take on the Student Support Specialist role at Encoura.

As a Student Support Specialist, you will play an important part at Encoura in United States.

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