Resident Lead: Customer Service Mentor
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Prime Residential is seeking an Experience Consultant II at Park La Brea in Los Angeles. You will mentor a team of customer service specialists and respond to resident inquiries, concerns, and complaints across a 4,200+ unit community.
You will train staff on proper communications, maintain standards, and support leasing activities. The role emphasizes a positive, resident-focused approach, adaptability, and effective cross-functional collaboration with managers and on-site teams.
As a Resident Experience Lead:
Customer Service Mentor, you will play an important part at Prime Residential in Los Angeles, CA, United States.
Learn more about the Resident Experience Lead:
Customer Service Mentor role in the description above.
We appreciate your interest in this position.
Join Prime Residential and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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