Post-Sale & Retention Champion
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management -
Business
Customer Success Management
Daybreak in Los Angeles seeks a Customer Experience & Retention Specialist to own the post-sale journey. You’ll manage conversations, address concerns, and help retain customers when questions or friction arise.
Collaborating with Sales, Customer Service, and Operations, you’ll ensure clear handoffs and a premium, customer-first experience across every interaction. You’ll advocate for improvements and move issues forward with urgency.
This is an excellent role to take on the Post-Sale Experience & Retention Champion role at Daybreak.
The position is based in Los Angeles, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 65.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Post-Sale Experience & Retention Champion role in the description above.
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