Manager, Signage and Environmental Graphic Design

LA Metro is advancing major capital projects and new transit corridors across Los Angeles, and the design quality of the customer environment is central to that work. In this onsite role, you will manage the planning, conceptualization, design, and development of high-visibility signage and environmental graphic design projects that support clear, consistent customer information throughout the system. You will also ensure design outcomes align with Metro’s Environmental Graphic Design Systemwide Standards while meeting schedule, budget, technical, and regulatory requirements.

You will oversee environmental graphic design efforts that extend from early planning through refinements and production, supporting continuity and integration of systemwide standards in stations, facilities, and vehicles. The work includes managing branding and visual information systems for customer environments tied to highly visible capital projects, with an emphasis on compliance and delivery.

• Manage planning, conceptualization, design, refinements, and production of environmental graphic design for station, facility, and vehicle construction to ensure integration of Metro’s Environmental Graphic Design Systemwide Standards.
• Lead environmental graphic design and customer environment branding standards for major capital projects, ensuring work stays on schedule, within budget, and compliant with technical and regulatory requirements.
• Manage and evaluate staff and consultants developing complex signage and way finding plans, programs, and processes to maintain consistency across the transit system.
• Plan and execute creative strategies and solutions, and communicate them effectively to staff and consultants.
• Analyze complex design problems and recommend visual solutions that convey clear, consistent, and effective information aligned with best industry practices.
• Review design and construction documents, project specifications, and shop drawings for compliance with Metro’s Environmental Graphic Design Systemwide Standards and provide direction to construction design teams.
• Conduct comments resolution meetings with capital project teams, designers, and vendors.
• Perform field audits of signage for capital projects to verify placement, location, quality, and compliance with approved drawings and standards.
• Consult with other Metro departments on best practices and fabrication and installation approaches for illuminated and static signage in new construction and existing stations and facilities.
• Coordinate with multidisciplinary stakeholders including Architecture, Maintenance, Operations, Civil Rights, Safety, Security, Fleet Acquisition, and Marketing to incorporate environmental graphic design, signage, way finding, and related enhancements.
• Interface with designers, engineers, architects, fabricators, and other design professionals to deliver high-quality customer environments.
• Develop and write complex scopes of work for visible construction projects, prepare cost estimates, and evaluate proposals.
• Facilitate procurement and serve as technical subject matter expert during contract bidding, negotiation, and award; manage contractor and consultant contract implementation.
• Respond to signage requests tied to transit system alterations, with attention to mitigating impacts from regulatory requirements and integrating digital information into the built environment.
• Support seamless integration of environmental graphic design with public art, architecture, and landscape architecture.
• Allocate and manage workflow and contractor resources.
• Develop and manage agency Environmental Graphic Design Systemwide Standards and Fleet Identity Standards.
• Facilitate management-level client meetings to define issues…