Teens, Youth Family Program Director

YMCA OF METROPOLITAN LOS ANGELES The LA Y is the Center for Community Well-Being in Los Angeles, committed to building stronger communities by providing equitable programs and services to empower all. We are focused on fighting food insecurity, providing equity in education, making sure every child has the opportunity to experience the joy of sports, ensuring kids and teens have a safe place to grow, learn and live a healthy lifestyle.

The LA Y’s health and wellness initiatives offer medical and mental health resources to ensure everyone has access to basic health needs. Our mission is to provide services and resources that contribute to the well-being of our community. The LA Y operates 29 Centers and over 200 program sites across LA County.

POSITION SUMMARY The Teens, Youth & Family Director is responsible for the leadership, development, operation, and growth of assigned youth development programs, including teen, youth, family engagement, leadership development, enrichment, recreation, camps, special events, after-school and enrichment programs.

Responsibilities include program quality, member engagement, fiscal management, staff and volunteer development, community partnerships, marketing, safety and risk management, and strategic planning.

The Director ensures that all programs provide a safe, welcoming, inclusive, and asset-based environment that supports youth development, healthy living, and social responsibility while advancing the YMCA's mission. The position serves as a member of the Branch Leadership Team and collaborates with branch leadership to achieve annual operating goals, strengthen community relationships, and increase member engagement.

ESSENTIAL FUNCTIONS PROGRAM OPERATIONS & MEMBER ENGAGEMENT Direct the daily operations and strategic growth of assigned Teen, Youth, and Family programs including, but not limited to:

Teen Center Programs Get Summer Youth & Government Model United Nations Youth Classes Resident Camp Leadership Development Programs After-school Enrichment Enrichment programs

Child Activity Center Family Events Other youth and family initiatives as assigned.

Develop and implement annual operating plans that achieve enrollment, retention, participation, and revenue goals.

Ensure all programs provide safe, welcoming, inclusive, child-centered, and asset-based experiences aligned with YMCA standards.

Develop and maintain a year-round calendar of youth, teen, and family programming that responds to community needs.

Regularly evaluate programs through participant feedback, outcomes measurements, and quality assessments.

Visit program sites regularly to monitor quality, compliance, safety, and staff performance.

Ensure facilities, equipment, and program spaces are clean, safe, and properly maintained.

Foster meaningful relationships with youth, teens, families, and members to improve engagement and retention.

Work collaboratively with Membership, Sports, Child Care, Camp, and Healthy Living departments to provide seamless member experiences.

STAFF LEADERSHIP & DEVELOPMENT Recruit, hire, onboard, supervise, coach, and evaluate program staff and volunteers.

Conduct regular staff meetings, one-on-one coaching sessions, and professional development opportunities.

Ensure all staff maintain required certifications and complete mandatory trainings.

Promote employee engagement, accountability, collaboration, and continuous improvement.

Develop emerging leaders through mentoring and leadership opportunities.

Maintain staffing levels that ensure quality programming and excellent member service.

FISCAL MANAGEMENT Develop and manage annual operating budgets for assigned departments.

Monitor monthly financial performance including revenue, expenses, forecasting, and variance analysis.

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