Program Supervisor

Department Summary

Excelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.

The Program Supervisor (Legal Programs) supports the strategic, academic, and operational management of the Legal Programs portfolio within Academic Programs and Learning Innovation, which includes programs in Law, Human Resources, and Organizational Development. Working under the direction of the Program Director, the Program Supervisor helps ensure academic excellence, operational efficiency, and responsiveness to workforce and community needs across a diverse portfolio of professional education offerings.

The Program Supervisor serves as the Director's operational designee when delegated and provides leadership in the planning, coordination, implementation, and continuous improvement of programs and initiatives. This role collaborates closely with cross-functional partners, including Teaching & Learning, Marketing & Communications, Academic Advising and Student Success, Enrollment Management, and other Academic Affairs and administrative units, to ensure a high-quality and consistent experience for instructors, students, and stakeholders.

The successful candidate will combine strategic thinking with strong operational execution, using data-informed decision-making, stakeholder engagement, and continuous improvement practices to advance program quality, enrollment growth, student success, and organizational impact. This position requires the ability to manage multiple priorities, build strong relationships with instructors and industry partners, and support the development of innovative educational offerings that align with industry trends and workforce needs.

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

• 5+ years Minimum experience in managing academic or professional education programs. (Required)
• Demonstrated commitment to excellent internal and external customer service, with professionalism, fairness, dignity, and respect. (Required)
• Strong verbal and written communication skills, including the ability to produce clear, well crafted reports, course descriptions, marketing copy, and correspondence. (Required)
• Knowledge of curriculum development, adult learning theory, and educational operations. (Required)
• Strong analytical, organizational, and interpersonal skills, with the ability to work effectively with diverse stakeholders. (Required)
• Advanced project and time management abilities, including planning, prioritizing, and managing multiple tasks under shifting deadlines. (Required)
• Experience with basic marketing and market research principles to support program promotion and audience targeting; proficiently use digital content creation tools to create promotional materials. (Required)
• Ability to work independently and collaboratively, follow through on projects with minimal supervision, and maintain…