Digital Marketing Manager, North America

Millennium Hotels & Resorts – Corporate
Location: Onsite – The Biltmore Los Angeles, Los Angeles, CA
Salary Range: $85,000 - $100,000

At Millennium Hotels & Resorts
, we are driven by a commitment to excellence, innovation, and delivering exceptional hospitality experiences across a global portfolio. Our corporate teams play a critical role in supporting our properties, driving strategy, and enabling operational success.

Our corporate office serves as the strategic and operational hub for Millennium Hotels & Resorts, supporting the hotels across multiple regions and brands. From finance and human resources to operations, marketing, and development, our teams work collaboratively to drive performance, enhance guest experiences, and support our employees across the portfolio.

This environment is fast-paced, collaborative, and focused on delivering results while maintaining the highest standards of professionalism and service.

As part of Millennium Hotels & Resorts
, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

As our Digital Marketing Manager, North America
, you will drive digital marketing performance across Millennium Hotels & Resorts’ North American portfolio. This is a Corporate position based onsite at The Biltmore Los Angeles
, supporting the North American region and working closely with Regional Marketing, Global Digital, Revenue Management, hotel teams, and external agencies.

You will translate commercial priorities into digital strategies that increase direct bookings, revenue, conversion, and return on marketing investment while leading regional paid media, website content, analytics, campaign optimization, and digital performance reporting.

You will serve as the regional digital marketing expert, ensuring digital activity is commercially effective, measurable, and aligned with Global brand and technology standards. You will identify opportunities, optimize performance, and provide actionable insights to improve results across the portfolio.

• Develop and execute regional digital marketing strategies aligned with commercial priorities.
• Drive direct bookings, revenue, conversion, and digital performance across 8 North American hotels.
• Identify opportunities based on market trends, hotel needs, and performance data.
• Optimize campaigns, channels, targeting, creative, and investment based on results.

• Lead paid search, programmatic/display, metasearch, and paid social strategies.
• Develop media plans, audience strategies, budgets, and performance targets.
• Lead regional campaigns and localize Global digital initiatives for North America.
• Monitor KPIs including revenue, ROAS, conversion, and acquisition costs.

• Manage and coordinate hotel website content through the designated CMS.
• Ensure website content is accurate, current, commercially effective, and aligned with brand standards.
• Analyze website, campaign, and digital revenue performance to identify trends and opportunities.
• Partner with Global Digital and Corporate Web teams on platform enhancements and…