Field Service Engineer, Los Angeles, California

Position Summary

We are seeking a dynamic and experienced UPS Field Service Engineer to join our team. This is an exceptional opportunity for a self-motivated and results-driven professional to contribute to our rapidly growing organization. As a UPS Field Service Engineer, you will work at the forefront of power technology, utilizing your skills and experience in UPS, power distribution units, and power systems maintenance.

You will play a pivotal role in providing technical support to our customers, ensuring the highest level of service and satisfaction

• Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage are
• Render technical on-site and phone assistance to custome
• Perform general and preventive maintenance on Uninterruptable Power Supply system
• Provide analysis, troubleshooting recommendations, and escalated technical suppor
• Respond to emergency calls at customer’s reque
• Strive to provide all customers a 'first time fix' for their equipme
• Provide accurate and timely communication to internal and external custome
• Keep current on Safety Field Change Notices and Service Ti
• Provide accurate and timely reporting of expense reports, Field Service Reports et

• Bachelor's or Technical Degree in Electrical Engineering, Electronics, or equivalent military train
• 3-5+ years of experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipm
• Previous military experience and training a p
• Working knowledge of OHM's law and electronic theory requi
• Prior field service experience requi
• 3 phase/480v experience requi
• Familiarity with electrical/electronic test equipment and fundament
• Ability to read and interpret electrical line diagrams and bluepri
• Ability to evaluate the operating conditions of equipm
• Standard computer skills including MS Outlook, Word, and Ex
• Mechanical aptit
• Clear, concise, written and verbal communication ski
• Ability to interact comfortably with all levels of internal and external custom
• Must have the ability and self-motivation to manage one's own sched
• uleUPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Power ware, Toshiba, Mitsubishi a p
• ent:
  
  Must have a valid driver’s license with an acceptable driving record and reliable transportation and pass a pre-employment drug scr
• een.
  
  Ability to lift and/or move up to 100 pounds for short durati
• ons.
  
  Ability to kneel or crouch periodica
• ly.
  
  Ability to stand for extended periods of t
• ime.
  
  Ability to travel for multiple days either by car or flight as projects req
• uire Coordinate multiple tasks simultaneously while maintaining 100% safety awaren
• ess.
  
  Lifting heavy objects and stretching above your h
• ead.
  
  Willingness to travel at least 80% of the time locally or regional depending on cl