Lead Industrial Designer

dot.cards is building the platform for what happens after people connect in the real world. We began by making it effortless to share all of your most important info with a tap. With 2.5M+ devices sold and 100M+ in-person connections facilitated, we have an established audience and a foundation for bringing new products to market at scale.

Our next chapter brings together connected hardware and software that help people exchange information, capture conversations, and follow through. From products people carry every day to devices used by teams and businesses, physical design is central to how that experience works and feels. We are a revenue-backed, fast-growing company based in Los Angeles, creating new ways for technology to fit naturally into real‑world interactions.

We are hiring a Lead Industrial Designer to own industrial design across dot.cards’ entire physical product lineup. From NFC cards, wearables, and accessories to counter top displays and our unreleased AI hardware, you will shape products that connect the physical and digital experience. You will bring a cohesive design language to the portfolio, its packaging, and future hardware while meeting the needs of each product and its customers.

You will work closely with our product and software teams, engineers, and manufacturing partners to turn ideas into products that are intuitive to use and practical to manufacture. You will set the design direction, guide external partners, and stay hands‑on from early concepts through production. This role offers the creative scope to shape new product categories and improve products already used by millions of people.

• Own industrial design across the full portfolio, balancing new product development with thoughtful improvements to existing products, accessories, and packaging
• Define and evolve a recognizable dot.cards design language across form, proportions, colors, materials, finishes, and physical interactions
• Partner with the Product team to shape the hardware roadmap, using customer insight and commercial judgment to prioritize new concepts, product refreshes, and line extensions

• Observe how customers carry and use our products, and turn those insights into concepts that meet real needs and feel natural in everyday use
• Personally develop sketches, CAD models, renderings, and physical prototypes to explore ideas and test form, ergonomics, and usability
• Partner with product, UI designers, and Engineering to create a cohesive experience across hardware and software

• Own color, material, and finish specifications and physical reference samples, maintaining consistency across product families, variants, and production runs
• Refine existing products for durability, fit, finish, and feel, using customer feedback, returns, and sample testing to guide improvements
• Lead packaging and unboxing design with Brand and Operations, including practical approaches to personalization, printing, and engraving across the lineup

• Work directly with mechanical and electrical engineers and manufacturing partners on component integration, tooling, assembly, and design for manufacturability while preserving design intent
• Own clear design handoffs, including CAD, design specifications, finish requirements, cosmetic acceptance criteria, and approved reference samples
• Lead design reviews of factory samples from prototype through tooling and production, resolving material, construction, and finish issues with manufacturers
• Make thoughtful tradeoffs among design quality, durability, unit cost, tooling investment, and launch timing with Engineering, Procurement, and Operations
• Manage the work of external studios…