Park Team Member

Overview

Join to apply for the Park Team Member role at Kids Empire
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OBJECTIVE:
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members work with families and peers throughout the park to ensure guests are having an excellent and safe time.

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the park ambiance.
• Operate the check-in process by having guests sign the liability waiver and provide guest information (address, name, email, phone) using an IPad.
• Operate the front cash counter: handle payments, manage cash flow, and provide exact change if payment is by cash.
• Process billing transactions accurately by verifying the amount displayed on the POS.
• Organize the refrigerator with drinks, snacks, chips and ice cream.
• Check snack inventory and communicate with management to reorder snacks from specified vendors to replenish stock.
• Walk the floor to monitor for unsafe hazards and ensure guests follow park rules, regulations, and guidelines.
• Clean restrooms and sanitize park structures (tables, chairs, playground structures).
• Assist and participate in family events and help ensure events operate efficiently.
• Other duties assigned.

• Stand, walk, bend, and twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Ability to work in a noisy environment
• Ability to tolerate a hectic and busy work environment during scheduled hours
• Comfort with heights and tight spaces

• Work weekends and holidays
• Able to work with children
• Operate an IPad
• Good communication and customer service skills
• Work independently
• Read and write in English

• Entry level

• Full-time

• Management and Manufacturing

• Entertainment Providers