Entertainment & Gaming Attendant, Customer Service Rep

Apply for the Attendant role at SP+ (SP Plus).

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

We are reinventing parking. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

Basic Function – Ensure that an appropriate number of cars is kept at the location throughout the shift, cars are parked appropriately, and the lot is kept clean and presentable.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Be present at work every scheduled day, on time, and in uniform.
• Courteously assist customers by answering any questions and, if necessary, directing them to the Facility Manager.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills, etc., to garage office.
• Substitute for valets when necessary, if authorized.
• Have thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area.
• Assist the Facility Manager with other duties as needed.

Qualification Requirements
:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience Required
:
Less than high school education or one month related experience, training or an equivalent combination of education and experience.

License Requirement
: A valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to drive a company vehicle or drive on company business.

Availability to Work
:
Special shift requirements may vary. Availability to work 2nd shift, 3rd shift and/or weekends may be required.

Language Skills
:
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one‑on‑one situations.

Mathematical Skills
:
Ability to add, subtract, multiply and divide two‑digit numbers and basic operations with American currency.

Appearance
:
Employees must maintain a neat, clean appearance and be in uniform at all times.

Physical Demands
:
Regularly stand, walk, and use hands to handle cash and equipment. Occasionally sit, climb or balance; lift and/or move up to 25 pounds.

$19.00 per hour

Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long‑/short‑term disability, life insurance, accident insurance, 401(k) and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

US-CA-VAN NUYS

• Entry level

• Part-time

• Management and Manufacturing
• Facilities Services

Referrals increase your chances of interviewing at SP+ (SP Plus) by 2x.