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CGP - Collections Associate
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-03-03
Listing for:
Century Group
Full Time
position Listed on 2026-03-03
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Job Responsibilities
- Manage outstanding debts and resolve account discrepancies efficiently.
- Engage with tenants to secure payments, establish payment plans, and provide updates on account status.
- Draft and send demand letters while handling legal defaults as needed.
- Maintain and update tenant certificates of insurance to ensure compliance.
- Review and distribute monthly account statements to tenants accurately.
- Have a minimum of 3 years of experience in collections or a similar role, preferably in the retail real estate sector.
- Demonstrate proficiency with property management software such as MRI or Yardi (MRI preferred).
- Interpret and analyze commercial retail leases effectively.
- Possess strong skills in Microsoft Outlook, Excel, and Word for data management and reporting.
- Exhibit excellent organizational, analytical, and mathematical abilities.
- Provide outstanding customer service and critical thinking skills in high-pressure situations.
- Collaborate effectively with legal teams on judicial case projections and legal matters.
- Prepare and present detailed reports on collections progress to senior management.
- Adapt to a dynamic work environment with a proactive and results-driven approach.
- Maintain professionalism while handling tenant inquiries and resolving disputes.
Position Requirements
10+ Years
work experience
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