Loan Servicing Assistant

Company Overview

Arixa Capital is a leading private real estate lender and alternative investment manager with over $7 billion in originations completed since inception and a servicing portfolio exceeding $2 billion as of December 31, 2025.

We're more than a lender. Our vertically integrated platform allows us to manage every step of the loan process in-house, ensuring speed, reliability, and an exceptional experience for our clients. Backed by a substantial balance sheet, top-tier institutional partners, and a talented operations team, we're positioned for continued growth and innovation.

At Arixa, our culture is one of our strongest assets. We foster a positive, collaborative, and high-performing environment where team members are empowered to grow, take ownership, and make an impact. Our team thrives on solving problems, celebrating wins, and driving results—together.

We've been named to the Inc. 5000
* list of fastest-growing private companies for three years running, and we're just getting started.

Arixa provided Inc. de minimis compensation to be considered for the Inc. 5000 list of the fastest growing private companies in the U.S. For a full description of ranking methodology, please visit:

As a member of the Servicing team, the Loan Servicing Assistant will report directly to the Manager, Loan Servicing.

This position will have exposure to the entire servicing process and this will be a great opportunity to learn and take on new responsibilities over time. We seek someone who is intellectually curious, holds themselves to high standards and can thrive in a high-achieving, fast paced culture.

• Update Salesforce with loan information and tracking.
• Assist with Loan Servicing by inputting new loans into the servicing software, processing payments, creating statements, and following up with borrowers on late payments as needed.
• Must pass the notary exam within the first ninety days of employment.
• Electronically deposit checks and book into the servicing software.
• Monitor insurance expiration dates and renewals and work with our third-party point of contact to ensure all properties are properly insured.
• Assist with drafting and recording reconveyance documents.
• File and scan real estate loan documents.
• Provide support to other team members as needed.
• Adhere to all applicable compliance and private lending regulations.
• Other duties as assigned.

• BA/BS degree preferred.
• Previous mortgage or real estate experience required (2+ years).
• 2+ years of relevant professional office experience required.
• Excellent verbal and written skills, collaborative in nature.
• Exceptional interpersonal skills, operating with unquestioned integrity.
• Strong problem solver, focusing on appropriate outcomes for the business, clients, and investors.
• Detail oriented, and highly organized.
• Strong Microsoft Office and Salesforce skills.

This position is a hybrid position, requiring two days on-site and is classified as full-time, non-exempt full time, with our range being: $27.00 - $37.00 per hour, plus discretionary bonus potential.

• Annual discretionary bonus program
• Medical, dental, vision and voluntary supplemental insurance
• 401K with Safe Harbor match
• 15 paid vacation days
• 6 paid sick days
• 10 paid holidays
• 1 personal day

Note:

This is not an all-inclusive list. This role may be involved and participate in related business matters and duties as assigned. Arixa is an 'at-will' employer.