More jobs:
Business Loan Servicing
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-02-16
Listing for:
TwinFold Capital
Full Time
position Listed on 2026-02-16
Job specializations:
-
Finance & Banking
Financial Analyst, Loan Servicing
Job Description & How to Apply Below
Business Loan Servicing (Small & Medium Business Lending)
Location: Larchmont Village, CA
Employment Type: Full Time - On site
Company: Twin Fold Capital
About UsTwin Fold Capital, a leading provider of working capital to small and mid-size businesses nationwide since 2008. We work closely with business owners to support their growth while maintaining responsible lending and strong customer relationships.
Job SummaryWe are seeking a detail-oriented and professional Business Loan Servicing Specialist to manage and resolve past-due business loan accounts. The ideal candidate has strong communication skills, a solid understanding of loan servicing, and the ability to work with business owners to find practical repayment solutions while protecting company interests.
Key Responsibilities- Manage the company’s funding portfolio
- Proficient in CRM and loan servicing platforms for updating loan records, documenting borrower interactions and tracking collection activity
- Contact business owners via phone, email, and written correspondence to collect past-due payments
- Review loan agreements, payment histories, and account documentation
- Monitor accounts for compliance with agreed payment plans
- Accurately document all collection activity in the loan management system
- Escalate accounts when necessary for legal action or third-party collections
- Ability to work with senior leadership
- 1–3+ years of experience in loan collections, credit & collections, or financial services
- Experience with small business or commercial loans preferred
- Strong negotiation and problem-solving skills
- Professional, respectful communication style
- Ability to handle difficult conversations while maintaining positive client relationships
- High attention to detail and strong organizational skill
- Experience working with financial data and loan documentation
- Competitive salary or hourly rate based on experience
- Performance-based incentives or bonuses
- Health, dental, and vision insurance
- Paid time off and holidays
- Paying 95% of employer-sponsored health insurance plan
- Paying 100% of dental/vision/life plan
- Upward mobility and collaboration is our culture; you dictate how far you can go, and we are here to help
- Weekly catered lunches
- Positive and vibrant work environment/office
- Cutting Edge Technologies CRM, Phone System, Marketing Software etc.
- Music/TVs to embrace the fast pace environment
- Kitchen stacked with a variety of coffee, drinks and snacks
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