Group Operations Manager - Fraud Operations

RESPONSIBILITIES:
A client with Kforce is seeking a Group Operations Manager - Fraud Operations to join their team.

Responsibilities:

* Lead a high-performing team to detect, prevent, and mitigate fraud risks across all banking channels (digital, retail, commercial);
This role is critical in safeguarding the client's assets, customers, and reputation by driving operational excellence, leveraging advanced analytics, and collaborating with cross-functional stakeholders

* Strategic Leadership:
Develop and execute fraud operations strategies aligned with the client's risk appetite and regulatory requirements (e.g. OCC, FINRA, etc.)

* Operational Oversight:
Manage day-to-day fraud monitoring, investigation, and response activities, ensuring timely resolution of high-risk cases

* Team Management:
Lead, mentor, and scale team of fraud analysts, investigators, and operations specialists

* Compliance & Reporting:
Ensure adherence to anti-fraud policies, audit requirements, and regulatory mandates;
Prepare executive reports on fraud trends, losses, and mitigation outcomes

* Cross-Functional Collaboration:

Work with Legal, Compliance, Customer Service, and Product teams to align fraud prevention with business goals

REQUIREMENTS:

* Bachelor's degree in Business, Finance, Criminology, or a related field

* Advanced certifications (CFE, CAMS, CIFP) preferred

* 10+ years in fraud management, financial crime, or risk operations, with 5+ years in a leadership role

* Strong decision-making, stakeholder management, and ability to thrive in a fast-paced environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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