Accounts Receivable Team Manager

At the Metropolitan Water District of Southern California, we deliver reliable water to a region with 19 million people—and toaccomplishthis,we rely onateam of Talented Employees: innovators, problem-solvers, andcollaboratorswho make it all possible.

In this role, you will serve as the Accounts Receivable Team Manager, leading both the day-to-day execution and the strategic oversight of operations that ensure the accuracy, integrity, and compliance of all billing across Oracle Receivables, Water Billing Information System, Project Accounting, and Grants Management systems.

You will oversee all aspects of the Metropolitan’s receivables lifecycle, including accurate and timely billing, collections, and cash receipt applications as well as the preparation and review of cash and receipts disbursement reports to ensure compliance with Metropolitan’s reserve policies and proper recording of cash inflows and outflow related to Metropolitan’s cash and investment activities. This role requires a hands-on leader who actively reviews reconciliations, resolves billing and collection issues and ensures proper recording of transactions.

You will supervise and develop a skilled team, setting high performance expectations, coaching staff on technical and compliance matters, and establishing clear goals and accountability to ensure consistent, high-quality deliverables. A successful candidate will be a driver of continuous improvement, strengthening processes, leveraging systems and improving transparency and reliability of receivables and cash information for leadership and stakeholders.

This role offers the opportunity to apply your expertise in a collaborative, mission-driven environment while contributing to the organization’s financial strength and operational excellence.

• Supervises and develops accounts receivable staff ensuring policies and procedures are implemented to maintain data integrity in systems such as Oracle Receivables and billing/invoicing function in Oracle Project Accounting and Grants Management (PAGM).
• Supervises the daily accounts receivable activities to ensure that all Member Agencies, Lessees, and other contracting parties receive accurate and timely invoices, and such invoices are collected timely.
• Oversees the daily cash activities to ensure that all payments received are correctly applied to the appropriate invoices/accounts/projects and monitor all District funds and bond funds for compliance and proper funding source.
• Reviews aging reports to monitor the status of all past due invoices; ensures all second and third requests are sent out timely. Maintains routine communication and work with other MWD Groups/Sections/Units/Teams to handle billing inquiries and collection issues.
• Oversees and reviews monthly journals, cash and investment reporting, account receivable reconciliations and daily cash activity including fund transfers and investment transactions to ensure accurate and timely reporting of transactions.
• Manages the interface of water billing transactions from the Water Billing Information System (WINS) to Oracle AR, and the related receipt applications. Prepare and/or review annual Readiness-to-Serve calculation reconciliation, and perform related research and analyses as needed.
• Oversees proper AR billing set up for reimbursable and billable projects within PAGM and WINS.
• Manages the annual unpresented checks and unclaimed monies process and related accounting; ensures monthly bank reconciliation are completed and reviewed timely.
• Plans and directs accounts receivable related system upgrades within ERP system; facilitates any future testing, integration, and use of application toward automation of manual invoices.

Schedule: 44/36, Monday through Friday /Every other Friday off. Monday through Thursday 9 hours per day, 8 hours per day every other Friday.

Hybrid: Metropolitan’s current practice in this position is a hybrid work schedule. This typically includes two days a week in person and the other days remote. This is subject to change dependent on organizational needs. In addition, a telework policy is scheduled for negotiations and once completed and implemented,…