Client Relationship Specialist (Banking)-Japanese bilingual Preferred

Client Relationship Specialist (Banking)

Client Relationship Specialist

Full-time

Los Angeles, CA (On-site)

Our client, a Japanese leading financial institution is seeking an experienced Client Relationship Specialist to support corporate banking clients by managing financial transactions, maintaining client records, and ensuring a seamless client experience. This role serves as a key liaison between clients and internal teams while ensuring compliance with banking regulations and internal policies.

li>Support corporate banking clients by processing a variety of banking transactions, including:
li>Commercial loans (committed and uncommitted) li>Foreign exchange (FX) li>Deposit products booked through the New York Branch /ul>  > li>Serve as the primary liaison between clients and internal departments to ensure timely and accurate transaction processing. li>Collect, verify, update, and maintain client documentation, including:
li>Corporate information li>Authorized signers and users li>Product access permissions /ul>  > li>Upload and maintain digital client records within internal systems. li>Assist with client onboarding and ongoing account maintenance. li>Ensure compliance with internal policies, banking regulations and confidentiality requirements. li>Build and maintain strong relationships with corporate clients by understanding their business needs and providing exceptional service. li>Resolve complex client issues in a timely and professional manner.
li>Collaborate with management to support client relationship strategies and departmental initiatives. li>Provide backup support to team members and contribute to cross-training and knowledge sharing. /ul>  >Qualifications  >
li>Bachelor's degree preferred. li>Minimum 5 years of experience in client relationship management within a bank or financial institution. li>Strong knowledge of:
li>Corporate banking products li>Commercial lending li>Deposit products li>Foreign exchange (FX) li>Banking regulations and compliance /ul>  > li>Bilingual English and Japanese Preferred li>Additional language skills are a plus. /ul>  >Required Skills  >
li>Excellent communication and interpersonal skills. li>Strong analytical and problem-solving abilities. li>Exceptional attention to detail and accuracy. li>Ability to manage multiple priorities in a fast-paced environment. li>Experience coordinating cross-functional projects.
li>Ability to train and mentor team members while promoting collaboration. li>Proficiency in Microsoft Office; banking systems experience preferred. /ul>  >Ideal Candidate  >
li>Client-focused with a passion for delivering outstanding customer service. li>Professional, dependable, and highly ethical. li>Maintains composure under pressure and adapts well to change. li>Takes ownership of responsibilities and consistently follows through. li>Enjoys collaborating with others and sharing knowledge to strengthen the team.
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