Director of Product, Fintech; Movement & Payments

Job Title: Principal Product Manager, Fintech
Team: Product
Location: Onsite - Sawtelle (Between Santa Monica & West LA) or San Francisco, CA
Employment Type: Full-time
Reports To: SVP of Product & Technology

Plug is an automotive fintech startup building the marketplace for electric vehicles. Consumers, dealers, and commercial partners trade in, sell, and auction used EVs through a platform built exclusively for electric, with nothing adapted from legacy automotive.

Consumers can get an instant cash offer in minutes, backed by data-driven pricing, battery state-of-health analysis, with pickup, payment, and title transfer handled end-to-end. Franchise and independent dealers across the United States bid in real time on inventory sourced directly from these consumers, dealers, and commercial partners. The result is a single platform that gives sellers a fast, fair exit and gives dealers a dedicated channel for sourcing used EV inventory.

Founded in 2023 and led by former Tesla executives, Plug has facilitated $100M in EV sales since launch and is backed by a $20M Series A from Lightspeed Venture Partners. We're building the most AI-native startup team in Los Angeles, full of operators, engineers, and ML researchers laying the transaction rails for the used EV market's exponential growth.

• You'll own a piece of the biggest infrastructure opportunity in automotive.

• You'll work on a platform built exclusively for EVs, with nothing adapted from legacy automotive.

• You'll be part of an AI-native company. We're rethinking how work gets done at a fundamental level.

• You'll work directly with operators who have scaled multi-billion dollar businesses in automotive, EV, and marketplaces.

• You'll have real ownership, high autonomy, and a direct line to company outcomes.

Every transaction on Plug - a consumer trade-in payout, a dealer's winning bid, a lien payoff to a lender, a title transfer - has money attached to it, and today that money moves through a patchwork of manual processes, bank wires, and one-off integrations. As Plug scales toward its next stage of growth, we need someone to turn that patchwork into real infrastructure: instant, reliable, and built to handle increasingly complex flows of funds across consumers, dealers, lenders, and banking partners.

We're hiring a Principal Product Manager, Fintech to own money movement, payments, and lending-adjacent product end-to-end, from a product standpoint - including every internal and external stakeholder relationship that touches the flow of funds. This is a director-level role by design: we need someone who can run the fintech stack independently, make sound calls under ambiguity, and manage bank, servicer, and partner relationships directly, without requiring hands-on involvement from company leadership on day-to-day fintech decisions.

• Own the product strategy and roadmap for money movement across the platform: consumer payouts, dealer payments, auction settlement, lien payoffs, and title-related fund flows.

• Design and ship the systems that move money instantly and reliably at scale, replacing manual and semi-manual processes with real infrastructure.

• Manage and grow relationships with external partners - banks, payment processors, lien/title servicers, and lending partners - negotiating terms, integrations, and SLAs directly.

• Run the full flow of funds independently: from origination and disbursement through settlement, reconciliation, and payoff, with a clear view into where funds sit and why at every stage.

• Partner closely with Engineering, Risk, Finance, and Operations to ensure every dollar movement is compliant, auditable, and fast.

• Identify and scope opportunities to bring lending or financing-adjacent products into the platform (e.g., dealer floor plan, consumer bridge financing, payment plans) as the business grows.

• Build the operating rhythm, metrics, and monitoring needed to catch and resolve payment or settlement issues before they become customer-facing problems.

• Design partnership ecosystem and negotiate with banking and payments partners and help define which partnerships to pursue as the company scales.

• 7+ years in product management

• Meaningful time spent owning payments end-to-end at a marketplace or large payments platform company

• A track record of managing external stakeholders directly - banks, servicers, processors, or lending partners - including negotiating terms and owning the relationship, not just the…