Director, FP&A
Job in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-10-04
Listing for:
ResultsCX Named ‘Major Contender’ in Everest Group
Full Time
position Listed on 2026-10-04
Job specializations:
-
Finance & Banking
Financial Reporting, Financial Analyst, Financial Manager
Job Description & How to Apply Below
Director, FP&A
Full
Location:
remote - IN
The Director, FP&A will lead planning, management reporting and cost governance for our services business. Strong hands‑on experience in Excel and can build robust, automated reporting from multiple data sources. Ownership of full management reporting pack and commentary end to end, drive SG&A discipline, partner closely with business and functional leaders, and lead a team of 2–3 analysts.
In this role you will:
- Management reporting and commentary
- Own monthly management reporting pack end to end, including the P&L, balance sheet, cash flow, KPIs, and client, business‑unit and function views.
- Write the management commentary for each reporting cycle, explaining performance against budget, forecast and prior periods, the key drivers behind the numbers, emerging risks and opportunities, and recommended actions.
- Consolidate inputs from business and functional heads into one clear leadership narrative, challenging explanations where they don’t match the numbers.
- Deliver quarterly business reviews and board and investor packs.
- Partner with accounting on month‑end close and reconciliations so that management and statutory numbers tie out.
- Excel models and reporting automation
- Build and maintain Excel‑based reporting models that consolidate data from ERP, HRMS, timesheets, billing and operational trackers.
- Automate recurring reports using Power Query, Power Pivot, advanced formulas and VBA/macros to cut manual effort and close‑to‑report timelines.
- Design standardised templates, data mappings and KPI definitions so numbers are consistent across business units, clients and geographies.
- Put checks, reconciliations and version controls in place to ensure accuracy where system data is incomplete or inconsistent.
- Identify gaps in current systems and data flows, and work with IT and finance systems teams on longer‑term fixes, including a roadmap toward BI tools.
- Document reporting processes and models so they are scalable and not person‑dependent.
- Performance analysis
- Build revenue and margin walks (actual vs. budget, forecast and prior period) covering billable headcount, utilisation, rate changes, client and process mix, FX, shrinkage and attrition.
- Track client, account and process profitability, and highlight margin leakage from under‑utilisation, bench cost or unbilled effort.
- Turn the reporting pack and commentary into leadership and board decks that give a concise, insight‑led view of performance.
- SG&A and cost control
- Own the SG&A budget and monthly tracking across functions such as HR, IT, facilities, admin, sales and corporate.
- Build cost‑center accountability through budget owners, monthly reviews and variance sign‑offs.
- Drive cost optimisation across vendor spend, facilities and seat costs, discretionary spend and overhead ratios.
- Track SG&A as a percentage of revenue against targets, and set up spend controls with procurement and functional heads.
- Act as the finance partner to delivery, operations, sales, HR and functional leaders, and join their monthly reviews.
- Translate financial results into operational actions on utilisation, hiring, ramps and cost.
- Challenge assumptions and influence decisions on headcount, investments and new initiatives.
- Planning and team leadership
- Lead the annual operating plan and rolling forecasts, using driver‑based Excel models built from bottom‑up business inputs.
- Lead, develop and mentor a team of 2–3 analysts, reviewing their work for accuracy and building their Excel and automation skills.
- Stay hands‑on alongside the team in building models, automating reports and preparing leadership packs.
- Present directly to the CFO, CEO, leadership team and board.
We are looking for someone who has:
- 8–12 years in FP&A and management reporting, with…
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