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Head Start - Lead Family Services Associate

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: CSUDH Foundation
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Community Health
Job Description & How to Apply Below

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Head Start – Lead Family Services Associate

What We're Looking For:

Under the direction of the Family Engagement Coordinator, the Lead Family Services Associate supports Head Start families in making choices and decisions, and taking action that will improve the conditions and quality of life for all family members; creates opportunities for meaningful family engagement with Head Start for all families, uses a case management approach to share information with families regarding resources, program options, sources of professional and parental support, and ways of accessing resources within the community.

RESPONSIBILITIES:

  • Supports center staff to integrate family partnership/engagement goals with classroom efforts and to ensure integrated child and family curriculum.
  • Trains new and temporary Family Service Associate staff and is available to assist them in the field as needed.
  • Must ensure that all ERSEA procedures including Enrollment, Recruitment, Selection, Eligibility, Attendance and re-enrollment related to Head Start performance standards are correctly implemented.
  • Promotes effective community support for families by coordination and advocacy for services with community agencies.
  • Conducts home visits to facilitate family plans, assists families in achieving identified goals, follow-up on referrals and address attendance concerns. Acts as a case manager and works cooperatively with local agencies to assist families to linkup with services in the local community.
  • EXPERIENCE, KNOWLEDGE,

    SKILLS AND ABILITIES

    YOU SHOULD POSSESS:

    • BA/ BS degree or AA/ AS degree in social work, human services, liberal studies with related field experience required.
    • Expert in Microsoft Office computer skills required.
    • Bilingual in English/Spanish is preferred but not required.
    • Experience in community outreach, community health or family-focused intervention.
    • Experience working or volunteering in social or community services required.
    • Experience in planning and conducting workshops and training programs.
    • Experience working in a multi-cultural and multi-ethnic setting.
    • Experience with case management is desirable.

    SPECIAL REQUIREMENTS:

    • Must possess a valid California driver's license, have use of a motor vehicle and provide evidence of automobile liability insurance.
    • Must meet State health requirements including passing a physical examination as a condition of employment and must provide verification of a TB clearance at the time of employment.
    • Mandatory CPR and Basic First Aid certificate, which employee is responsible to maintain for the duration of their employment with Head Start.

    Total Package of Benefits

    • Medical/ Dental/ Vision - 95% paid by employer
    • Pet Insurance
    • Employee Assistance Program
    • Voluntary Life and AD&D for Employee, Spouse and Children
    • 401k Matching Options
    • Flex Spending (Health Care and Dependent Care)
    • Mutual of Omaha (STD, Accident, & Critical Illness)
    • Generous Sick and Vacation Time
    • Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)
    • Opportunity for Growth and Development
    • Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

    Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.

    Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

    For more information about Crystal Stairs, please visit our website at:(Use the "Apply for this Job" box below)..org

    All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.

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    Position Requirements
    10+ Years work experience
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