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Health Communications

Senior Member Advocate: Engagement & Care Navigation

Job in Los Angeles, Los Angeles County, California, 90079, USA
Listing for: L.A. Care Health Plan
Full Time position
Listed on 2026-03-01
Job specializations:
  • Healthcare
    Health Communications
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A public health agency in Los Angeles seeks a Customer Engagement and Experience Member Advocate III to provide member support and navigate health plan benefits. This role involves assisting with complex cases, collaborating across departments to improve member satisfaction, and documenting interactions. The ideal candidate has at least five years in member services and strong communication skills. The agency offers competitive compensation and numerous benefits including paid time off and health insurance.
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Position Requirements
10+ Years work experience
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