Manager Social Services

Pay Rate Type:
Hourly

Salary Range (Depending on Experience): $ - $

If you are interested, please apply online and send your resume to marismartinez
.

The Manager of Social Services is an experienced licensed and certified Social Worker (LCSW) responsible for excellence in the clinical practice of the Social Work team and the management of patient care in the hospital and emergency room. Reporting to the Senior Vice President of Population Health, the Manager of Social Services has 24‑hour accountability for professional practice in Social Work and its impact on planning the patient’s progression and transition of care and the activities associated with assuring assessment and advocacy.

The Manager of Social Services must demonstrate the ability to recognize and respond to the unique needs of each patient according to the Hospital’s Age and Population Specific awareness. This role encompasses the development of professional practice and staff competency through assessment and education, compliance with regulatory and professional standards, and a commitment to contribute to improved clinical outcomes, service levels, patient experiences, safety, and collaborative relationships.

This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital’s strategic plan and the goals and direction of the quality and performance improvement process activities.

• Demonstrates positive interpersonal relationships in dealing with peers, physicians, and other customers to promote efficient teamwork and quality patient care; interpersonal complaints are remedied in a mature fashion; works to establish good rapport and professional working relationships with all department staff; maintains appropriate interdepartmental communications; identified interdepartmental problems and resolve them promptly at the manager level.
• Participates in hospital committees and unit specific multidisciplinary conferences, as well as unit staff meetings; distributes staff meeting minutes in a timely manner.
• Implements unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to Senior Vice President of Population Health and Quality and Performance Improvement Committee.
• Models leadership and promotes professionalism to assist staff in developing priority setting, teamwork, flexibility, coordination of activities, organizational skills, delegation, and behaviors consistent with MLKCH Mission & Values.
• Facilitates the development of professional Social Worker practice within the Hospital; develops and implements efforts to assure the identification of at‑risk patients and promote timely intervention and advocacy for those patients.
• Assures compliance with reporting requirements for CDPH.
• Completes schedule, assuring adequate coverage at all times to meet regulatory requirements.
• Maintains standard of care by monitoring staff activity and adjusting assignments as needed; monitors orientee's activities and assists preceptors in enhancing orientee’s experience; assists with difficult orientation situations and/or assignment needs; delegates care management activities to ensure they are completed by the end of the shift; monitors patient care and provides feedback to staff members and providers related to patient progress to treatment modalities related to timely discharges as needed.
• Holds staff accountable for the care management of assigned patients; ensures staff education; confers with staff and makes rounds on patients during the shift and as needed; audits social work documentation for compliance; and utilizes data to assess effectiveness of departmental planning efforts.
• Per unit guidelines and for accuracy; utilizes professional judgment and data to make staffing decisions; and communicates staffing decisions to the team.
• Participates in hiring process, which may include reviewing applications and…