Medical Value and Health Information Technology; MVHIT Manager - Health IT Liaison- Southwest

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award‑winning culture is collaborative, innovative, and science‑based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Territory:
West, United States (Southern CA, NV, UT, AZ, NM)

In this vital role you will secure coverage for our brands and support patient access. With the increasing importance of Integrated Delivery Networks (IDN) within the U.S. healthcare system, your focus will be on developing and executing strategies for IDN customer segments. This unique and highly visible opportunity will help build a path forward for our organization in tapping the evolving IDN segment and Implementation Science.

The MVHIT will support and educate accounts using MAC‑approved materials related to EHR across multiple therapeutic areas of interest to Amgen. You will directly manage prioritized accounts within your regional geography and advise senior leadership on strategy, messaging, tools, and resources to harness IDN/health system potential in the EHR space. You will educate health systems on leveraging EHR‑platforms to facilitate the evolution of care from a reactive episodic model to one that incorporates clinical decision support, patient portals, and other tools.

This role works closely within the Medical Value and Access team, MSLs, and cross‑functional partners to leverage population health strategies and value‑based initiatives that support organizations aiming to deliver value through quality improvement, care management, and patient engagement.

It is an enterprise role across all four prioritized therapeutic areas:
Cardiology, Renal, and Metabolic (CRM), Oncology, Immunology, and Neurosciences. The main focus is to educate customers about HIT systems—including EHR—to enhance diagnosis, treatment, and patient management with tools such as clinical workflows, patient stratification, and activation.

• Work with cross‑functional medical and commercial account teams to gather EHR customer insights and assess opportunities
• Manage the customer accounts prioritization process for the MVHIT Liaisons
• Contribute to the development of scalable, EHR‑enabled tools and resources in related therapeutic areas
• Deliver insights related to EHR objectives to key internal partners to inform strategic decisions
• Deliver education on EHR reporting and clinical decision support tools to support health system initiatives
• Conduct regular meetings with customers to provide appropriate Health IT education
• Create and execute key account plans for navigating the customer landscape and executing initiatives
• Assist through training and communication of MSLs and KAMs on MVHIT and EHR programs and resources, providing support to field staff
• Confidently engage customers in a field‑facing capacity using appropriate methods and MAC‑approved materials/messaging
• Demonstrate effective use of CRM tools to manage territory schedule and call documentation
• Support cross‑functional work streams to meet business initiatives, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation
• Provide feedback and support on targeting strategies, KPIs, and POAs
• 30‑40% travel may be required

We value unique contributions and seek a leader with the following qualifications.