Director of Quality and Risk Management Assurance

Overview

Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a “100 Top Hospital” by Fortune/Merative, holds an “A” grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Health grades, and more.

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The Director of Quality and Risk Management is a Registered Nurse (RN) responsible for leading the organization’s quality improvement, risk management, and accreditation efforts to ensure the delivery of safe, high-quality care. This leadership role involves overseeing the development, implementation, and continuous evaluation of clinical and operational quality standards, with a strong focus on performance accountability, service excellence, and continuous quality improvement.

The Director will ensure compliance with all regulatory requirements, including those set by The Joint Commission (TJC), CMS, and other accrediting bodies. As an RN, the Director combines clinical expertise with strategic leadership to foster a culture of patient safety and service excellence. This position works closely with multidisciplinary teams, department leaders, and senior management to mitigate risks, enhance patient outcomes, and maintain accreditation readiness.

By driving performance improvement initiatives, facilitating staff education, and conducting rigorous risk assessments, the Director will ensure the organization’s commitment to delivering the highest standard of care while meeting all regulatory and accreditation standards.

• Bachelor’s degree in nursing (BSN) required.
• Master’s degree in nursing, Healthcare Administration, Risk Management, or a related field required.
• State RN licensure or a license in healthcare field required.
• Minimum of 5-7 years of clinical nursing experience, with at least 3-5 years in a quality management, risk management, or leadership role.
• Proven experience with accreditation processes (TJC, CMS, etc.) and regulatory compliance.
• In-depth experience with risk assessment, incident reporting, and quality improvement strategies.
• Strong leadership and communication skills, with the ability to effectively collaborate with staff at all levels.
• Expertise in quality management systems, risk management strategies, and accreditation survey processes.
• Proficiency in data analysis, using metrics and performance tools to drive improvement.
• Excellent problem‑solving, decision‑making, and critical‑thinking abilities.
• Strong understanding of healthcare regulations, including CMS, HIPAA, and state‑specific requirements.
• Certified professional in healthcare quality preferred.

Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. The Total Rewards package includes paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options.

Benefits may vary based on employment status, i.e. full‑time, part‑time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $87,048 to $. The exact starting compensation will be determined at the time of selecting an applicant for hire, considering factors such as skill set, years of experience, education, credentials, and licensure.

Full Time

Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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